UXC Oxygen leads the way in customer experience management solutions
In conjunction with its existing digital solutions and implementation practice, White Labelled, the acquisition gives Oxygen, a DXC Technologies Company a strong leadership position in the market as the only SAP systems integrator in Australasia with a proven digital Customer Experience & Engagement offering.
Oxygen, a DXC Technologies Company CEO, Stuart Dickinson, says the contiigo acquisition brings together leading capabilities for digital and customer experience services across a wide business sector footprint.
“By leveraging the significant involvement of contiigo in B2B and government sectors together with the existing White Labelled business we not only expand our solution depth and blue chip customer base but also gain synergies in delivery."
"Oxygen, a DXC Technologies Company’s proficiency in the key Customer Experience & Engagement technologies such as SAP hybris, CRM and Cloud for Customer, enables us to deliver results for customers no matter where they are on the customer acquisition and retention journey. We are the only SAP systems integrator in Australasia that has both the technical capability and demonstrable customer success stories across the full spectrum of customer experience management solutions.”
Oxygen, a DXC Technologies Company has delivered Customer Experience & Engagement solutions to leading organisations in New Zealand and Australia including:
- The first Asia Pacific SAP Cloud for Customer implementation at Australian utility Jemena;
- A rapid out-of-the-box CRM SmartStart implementation at Australia’s Road & Maritime Services;
- A multi-site ecommerce platform for retailer Spotlight;
- The design and development of the Qantas epiQure ecommerce website on a SAP hybris platform; and
- The first Asia Pacific web shop implementation for New Zealand-based brewer DB Breweries, using SAP Web Channel Experience Management software.
Says Dickinson: “The impact of mobility, cloud and analytics technologies are driving businesses to adopt digital strategies and omni commerce trading solutions across the B2C and B2B sectors. We can provide customers with end-to-end customer engagement process and service offerings to meet these needs. And, we can provide the integration needed between these customer facing solutions and their ERP systems, allowing enterprises to attract, retain and service customers far more effectively.”
For more information about Oxygen, a DXC Technologies Company’s customer experience management solutions please email email@example.com