SAP Receivables Management - DuluxGroup

Dulux Cs

Finance functions at DuluxGroup integrated with SAP Receivables Management

Oxygen, A DXC Technology Company has completed a successful on time and on budget implementation of SAP’s Financial Supply Chain Management (FSCM) / Receivables Management (RM) solution for DuluxGroup, Australasia’s leading manufacturer and marketer of paint and other domestic building products. After the implementation DuluxGroup reduced operating expenses with improved collections and credit management.

DuluxGroup lacked centralised and common collection and credit management processes between its Australian and New Zealand companies, says Jonathon Thorpe, DuluxGroup’s ERP/BI Manager.

“Our existing processes were too manual and needed an overhaul. There was little visibility of collection activities and no central repository to store results of collection activities. We lacked control and needed improved automation and reporting,” says Thorpe.

Rather than replicate legacy processes, which in the short term could have improved operational performance, DuluxGroup opted to engage Oxygen to implement SAP’s RM solution.
“The key was to redesign processes and take advantage of the SAP Receivables Managenent technologies to achieve significant long-term performance improvements,” says Thorpe.

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